Our most important values are customer satisfaction, the quality of our service, and the continuous development of these two.

Quality policy

Outoplan Oy complies with a quality policy adapting the requirements in the ISO 9001:2015 standard that is strongly attached to the company’s strategy and concrete action. The most important aspects of our operation are customer satisfaction, high-quality services, and the continuous development of these two. Our operations are always open, reliable, and customer-focused. The management of the company ensures, in cooperation with the staff, that quality requirements, quality assurance, legislation and authoritative regulations, and customer requirements are met and complied with. Our quality policy is applied in all business sections of the company.

 

Our Mission and Vision

The mission of Outoplan Oy is to service industry and public construction in technical engineering from preliminary engineering to the commissioning. Our vision is to be an expert company that can offer their clients responsible services in a cost-effective and profitable way from all points of view. We aim to be a flexible, modern, and developing company that is an appealing workplace for the experts in the field.

Our values

The operations at Outoplan Oy are customer-oriented, responsible, and carried out in a cost-effective and profitable way. The foundation of our business is our respect for the staff throughout the organization and the excellent cooperation with all our stakeholders.

Customer satisfaction

One of Outoplan Oy’s most important values is customer satisfaction, which is the prerequisite of and creates the continuity of service activity. Our customer satisfaction is followed and assessed with the help of continuously received and requested customer feedback as well as changes in customer order volume. In order to maintain our customer satisfaction, Outoplan Oy wants to constantly create, maintain, and develop our customer relationships.

Remote work

The engineering environment and systems of Outoplan Oy enable working at home, from another region, from another country, or at the client’s premises. The company invests in and maintains equipment and programs that meet the clients’ and staff’s requirements and are functional in regard to the company’s operations.

Safety

Occupational safety aspects are very extensively taken into account in the operations at Outoplan Oy. The whole staff has valid national occupational safety cards, and some have also had first-aid training. In addition, we always complete client-specific occupational safety training when required. Our personal protective equipment is appropriate and meets the most common requirements.

Commitment and constant improving

The management and staff of the company are committed to our quality policy, the constant improvement of our functions, and carrying out and developing quality management. Continuous follow-up and improvement of the quality of our work and service take center stage in the operations at Outoplan Oy. We aim to make sure that the company operates in accordance with the quality management system and that the quality management system of the company is efficient and complies with the requirements. The quality management system is maintained and developed at all times so that it corresponds to the changes in the company’s operations and goals.

Education

We have training events to internally spread the knowledge and skills within the organization among the whole staff, and we draw up yearly educational plans to uphold the staff’s know-how.

Data protection

Outoplan Oy operates in accordance with the GDPR (General Data Protection Regulation). A data protection group is in charge of the company’s data protection.

Outoplan Oy complies with a quality policy adapting the requirements in the ISO 9001:2015 standard that is strongly attached to the company’s strategy and concrete action. The most important aspects of our operation are customer satisfaction, high-quality services, and the continuous development of these two. Our operations are always open, reliable, and customer-focused. The management of the company ensures, in cooperation with the staff, that quality requirements, quality assurance, legislation and authoritative regulations, and customer requirements are met and complied with. Our quality policy is applied in all business sections of the company.

Our Mission and Vision

The mission of Outoplan Oy is to service industry and public construction in technical engineering from preliminary engineering to the commissioning. Our vision is to be an expert company that can offer their clients responsible services in a cost-effective and profitable way from all points of view. We aim to be a flexible, modern, and developing company that is an appealing workplace for the experts in the field.

Our values

The operations at Outoplan Oy are customer-oriented, responsible, and carried out in a cost-effective and profitable way. The foundation of our business is our respect for the staff throughout the organization and the excellent cooperation with all our stakeholders.

Customer satisfaction

One of Outoplan Oy’s most important values is customer satisfaction, which is the prerequisite of and creates the continuity of service activity. Our customer satisfaction is followed and assessed with the help of continuously received and requested customer feedback as well as changes in customer order volume. In order to maintain our customer satisfaction, Outoplan Oy wants to constantly create, maintain, and develop our customer relationships.

Remote work

The engineering environment and systems of Outoplan Oy enable working at home, from another region, from another country, or at the client’s premises. The company invests in and maintains equipment and programs that meet the clients’ and staff’s requirements and are functional in regard to the company’s operations.

Safety

Occupational safety aspects are very extensively taken into account in the operations at Outoplan Oy. The whole staff has valid national occupational safety cards, and some have also had first-aid training. In addition, we always complete client-specific occupational safety training when required. Our personal protective equipment is appropriate and meets the most common requirements.

Commitment and constant improving

The management and staff of the company are committed to our quality policy, the constant improvement of our functions, and carrying out and developing quality management. Continuous follow-up and improvement of the quality of our work and service take center stage in the operations at Outoplan Oy. We aim to make sure that the company operates in accordance with the quality management system and that the quality management system of the company is efficient and complies with the requirements. The quality management system is maintained and developed at all times so that it corresponds to the changes in the company’s operations and goals.

Education

We have training events to internally spread the knowledge and skills within the organization among the whole staff, and we draw up yearly educational plans to uphold the staff’s know-how.

Data protection

Outoplan Oy operates in accordance with the GDPR (General Data Protection Regulation). A data protection group is in charge of the company’s data protection.